Privacy & Cookie Policy

Ark Privacy Policy

Ark is committed to protecting and preserving the privacy of visitors when using our websites or communicating electronically with us. This policy covers the use of personally identifiable information that is collected when visiting our website.

Information management

Where you voluntarily choose to give us your personal details, the personal data you provide to Ark will be used exclusively for providing you with the information or service you have requested. We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with both this Privacy Policy and Ark’s Data Protection Policy. Sometimes, we will need to send personally identifiable information about you to other organisations and you will be notified where sharing takes place. We will only share data without your consent where the UK General Data Protection Regulation (UK GDPR) permits us to do so. Where sensitive personal data such as medical information is involved, we will provide extra protections to secure this data however, the circumstances in which UK GDPR would permit disclosure without your consent are very limited.

Data Protection

Ark is committed to safeguarding your personal information. Whenever you provide such information, we will use and store your information in line with both the Ark Data Protection Policy and all laws concerning the protection of personal information, including the UK GDPR and Data Protection Act 2018. You can read Ark’s Data Protection Policy here: PDF icon Ark Data Protection Policy - April 2021 - April 2024.pdf


We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. While we strive to keep the information that you supply secure, please be aware that the Internet is not a fully secure medium. We use secure servers for collecting sensitive information.

Ark Cookie Policy

When we provide services, we want to make them easy, useful, and reliable and by using Ark’s website and services, you consent to the use of cookies.

What are cookies?

Cookies are small data files that your web browser stores in your computer or mobile device whilst using our website.

Cookies are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to enter this information again for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

Cookies do not contain any personal information about you and cannot be used to personally identify you. If you choose not to accept our website cookies, this will not affect your access to the majority of facilities available on our website.

All computers have the ability to decline cookies and you can easily manage your website cookie preferences from your computer using the settings within your browser control panel.

Privacy notices

Ark is committed to protecting privacy, keeping personal data safe and treating details with the utmost care. Our privacy notices outline how we collect and use data:


This policy will be reviewed periodically, and any changes published on this page. Please check this policy regularly to ensure you are aware of any changes to processing or data collection.